The mass-tort operating system

Every case, from intake
to filing‑ready.

TortFlow runs the repeatable work of case development: onboarding, medical records, qualification, documents, and court-ready filing bundles. Your paralegals stay in control, making every call that matters.

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Docket-scale, not headcount You keep the final call HIPAA-aligned by design
Verified plaintiffs,
complete records
  • Verified identitywith CLEAR
  • Connected recordsEpic MyChart & more
  • Nationwide retrievalhealth information networks
  • Encrypted & secureon Google Cloud
The bottleneck

Mass tort doesn't scale
with headcount alone.

A single litigation can mean thousands of plaintiffs. Each one is a stack of medical records to chase, read, qualify, and turn into filings. Grow the docket and you either hire faster than you can train, or the work slips.

Records eat the day

Requesting, chasing, and reading medical records is the slow, manual heart of every case. And it happens one plaintiff at a time.

Judgment doesn't clone

The parts that need a paralegal's judgment get buried under the parts that don't, so your best people spend their hours on rote review.

Volume outruns process

Every new litigation multiplies the same repetitive pipeline. Spreadsheets and inboxes don't scale to thousands of cases moving at once.

Who it's for

Made for firms running
real mass-tort dockets.

From a few hundred plaintiffs to tens of thousands, across the litigations that define the field. If your firm lives in medical records and filing deadlines, TortFlow was built for you.

  • Talc
  • Roundup
  • Camp Lejeune
  • CPAP
  • Hernia mesh
  • Paraquat
  • Rideshare
  • Social media harm
  • PFAS
  • + your next MDL

Managing partners

Grow the docket without growing headcount past what you can train and trust.

Litigation operations

One pipeline and one dashboard across every litigation. No more spreadsheets and scattered inboxes.

Paralegal teams

Hand off the rote review and form-filling, and spend your hours on the calls that actually need judgment.

The platform

Everything from intake
to filing, in one system.

Three surfaces, one pipeline: a portal that onboards plaintiffs, a bench of named specialists that does the work, and a command center where your staff stays in control.

01

Plaintiff intake portal

Plaintiffs sign up, verify their identity, and connect their health records. Guided, on their own time.

  • Identity verified with CLEAR
  • Records from Epic MyChart & national health information networks
  • Manual upload for anything else
  • Live case status, start to finish
02

Your automated team

Named specialists that work like your best paralegals, reading records, qualifying cases, and drafting documents around the clock.

  • Qualifies cases against your criteria
  • Summarizes the full medical history
  • Answers fact sheets & drafts filings
  • Assembles Bates-stamped bundles
03

Case Development Portal

The paralegal command center. Every litigation, every case, every automated decision, in one workspace.

  • One dashboard across your whole docket
  • Review gates with evidence & citations
  • Live view of the work in flight
  • Template & criteria management
How it works

Every case runs the
same reliable pipeline.

Eighteen orchestrated stages, five of them human-in-the-loop gates. The repeatable work runs on its own; the decisions come to your team.

  1. 01
    Plaintiff portal

    Onboard

    The plaintiff signs up, verifies identity with CLEAR, and grants consent. Self-service, in minutes.

  2. 02
    Automated

    Connect records

    The plaintiff's health records flow in from their providers and national health information networks. All of it unified into one clean record.

  3. 03
    Marshall

    Qualify

    Marshall reads the record against your litigation's criteria and returns a decision with a confidence score and cited evidence. Ambiguous cases go to your team.

  4. 04
    Blair Palmer

    Prepare documents

    Blair answers the fact-sheet and complaint questions from the record; Palmer fills your own templates into court-formatted PFS and complaint documents.

  5. 05
    Morgan

    Assemble the bundle

    Morgan builds the filing bundle: Bates-stamped exhibits, cover sheets, a medical chronology, and an index. Ready for your team to file.

Meet the team

Specialists that work
like your best paralegals.

Each has a name, a job, and a clear lane. They do the repeatable work and show their reasoning. Your paralegals make the calls.

Marshall

Marshall

Case Evaluator

Reviews the medical record against your litigation's qualification criteria and recommends qualify or disqualify, with a confidence score and evidence you can trace back to the source. Clear-cut cases move; ambiguous ones come to you.

Sloane

Sloane

Medical Analyst

Reads the complete record: conditions, medications, procedures, labs. Then distills it into a clear, structured clinical summary the whole team can work from.

Blair

Blair

Facts Analyst

Answers plaintiff fact-sheet and complaint questions by researching the record for dates, dosages, providers, and diagnoses. Fills every field methodically and flags the gaps a person needs to close.

Palmer

Palmer

Document Drafter

Turns answered templates into polished, court-formatted documents: fact sheets and complaints in PDF and DOCX, with your firm's own template formatting preserved exactly.

Morgan

Morgan

Filing Coordinator

Assembles the court-ready filing bundle. Bates-stamped exhibits with cover sheets, a medical chronology, and an index. If a requirement is unmet, it routes to review instead of shipping incomplete.

And the bench runs deeper.

Adler works case strategy and causation. Harlow and Kendall handle records retrieval and provider follow-up. Every specialist has a lane. When your docket needs one more, you can hire it.

Hire your own specialists
One team · one roster

Your people and ours,
on one team.

Most platforms hand you software and wish you luck. TortFlow hands you a team. Your paralegals in the driver's seat, named specialists doing the heavy lifting, and real people on our side ready when you need them. One roster, one finish line: every case worked to filing-ready.

Active team Doe v. Halcyon Labs One finish line → filing-ready
Your firm
  • You Case lead (you)Signs off at each gate In control
  • RJ R. JimenezSenior paralegal Reviewing
Automated specialists
  • Marshall MarshallCase Evaluator Working
  • Sloane SloaneMedical Analyst Working
  • Morgan MorganFiling Coordinator Filing-ready
Your TortFlow team
  • TF Your TortFlow teamHere when you need us On call
Your firm Automated specialists Your TortFlow team
  • Filing-ready bundles
  • Bates-stamped
  • You approve every gate
  • Real people, on call
Agent Marketplace

Hire your team.

Hire the specialist. Skip the seat on payroll.

Add a specialist to a litigation the way you'd add a person. A hire is configuration and your own playbooks. Not custom code, and not a new release.

  1. 1

    Pick a specialist

    Choose from a growing roster of ready-built teammates, each with one clear job.

  2. 2

    Bring your own rules

    Your criteria and playbooks live in the documents you upload. The logic is yours, never hard-coded into the platform.

  3. 3

    Put it to work

    It watches your pipeline and flags cases, opens tasks, or leaves notes for your team, inside the limits you set.

M
Monroe Statute-of-Limitations Specialist
Marketplace hire
Flagged for your review

"Doe v. Halcyon Labs: the earliest diagnosis I can find in the record may fall outside the window in your firm's SOL policy. I'd have a paralegal confirm before this case advances."

  • Applies your uploaded rules
  • Dry-run tested first
  • Rate-capped
  • Every run logged

Monroe applies your firm's own SOL rules and flags cases for review. It never computes or guarantees a deadline.

New specialists and new rules ship as data. No code, no deploy.

Oversight & control

They do the work.
Your team makes the call.

No black box. Every automation narrates what it's doing in plain language, scores its confidence, and cites its evidence to the source record. At five hard gates it stops and waits for your team before a case moves on. TortFlow never files with the court. It delivers a filing-ready bundle, and your team files.

  • Live activity, tool by tool, as each case is processed
  • Every recommendation backed by a confidence score
  • Each claim cited to the source medical record
  • A timestamped audit trail, start to finish
Marshall Smith v. Pharma Corp Working
Marshall needs your decision 72%

"The diagnoses match the criteria, but the medication timeline is unclear. I'd qualify, with a paralegal's look at the 2019 gap."

Qualify Disqualify Open record ↗

Five human-in-the-loop gates. The workflow waits for your team before a case advances:

1

Identity check When verification can't complete on its own.

2

Records review When a case needs a human before records advance.

3

Qualification Anything under high confidence goes to your team.

4

Case strategy Every causation analysis requires approval.

5

Filing review A person signs off before the bundle is built.

Trust & security

Built for the most
sensitive data you hold.

Medical records are the most protected data your firm touches. TortFlow is architected to treat them that way, from patient-level access control to a full audit trail.

HIPAA-aligned

A HIPAA-aligned architecture: patient-scoped access, PHI access logging, a single hardened records gateway, and encryption in transit and at rest on Google Cloud.

Encrypted & retained

Records are encrypted in transit and at rest on Google Cloud, with continuous backups and compliance audit logs retained for years.

Full audit trail

Access to protected health information is audit-logged: who, whose data, what, and when. Every staff action is recorded too, even under impersonation.

Isolated per firm

Multi-tenant with per-organization isolation enforced on every request. Your cases, records, and documents are yours, never shared across firms.

TortFlow surfaces evidence and recommendations; your licensed staff make every legal decision. TortFlow is not a HIPAA Covered Entity or Business Associate. Health information reaches TortFlow, and in turn your firm, because each plaintiff directs it there under TortFlow's Individual Access Services, consistent with the plaintiff's own HIPAA right of access.

Getting started

Live on your first
litigation in weeks.

We handle the setup with you, and your team runs alongside on a pilot matter before anything goes live.

  1. 1

    We load your world

    Your litigations, qualification criteria, and document templates. All configured to how your firm already works.

  2. 2

    Connect a test cohort

    A small group of plaintiffs onboards and connects records, so you watch real cases move through the pipeline.

  3. 3

    Run it side by side

    Your team works a pilot matter alongside the automations and reviews every decision before trusting it.

  4. 4

    Go live

    Turn it on litigation by litigation, at the pace your team is comfortable with.

FAQ

Straight answers.

The questions litigation teams actually ask, answered plainly.

Does TortFlow replace my paralegals?

No. It removes the rote work: records chasing, first-pass reading, form filling. Your paralegals spend their hours on judgment instead. Every qualification, strategy, and filing decision runs through a person.

Does it file cases with the court?

No. TortFlow takes a case all the way to filing-ready: a complete, Bates-stamped bundle with exhibits, chronology, and index. Your team performs the actual court filing.

Does it replace my case management system?

No. TortFlow runs alongside your system of record. It owns the medical-records-to-filing pipeline and hands off filing-ready bundles; your CMS stays your book of record. We'll work with your team on how bundles and case data get there.

How does it decide whether a case qualifies?

Marshall evaluates the plaintiff's medical record against your litigation's criteria, validates their intake answers against the records, and returns a decision with a confidence score and cited evidence. Only high-confidence cases advance on their own; everything else goes to a paralegal.

Where do the medical records come from?

Plaintiffs connect their own records in a few taps, from Epic MyChart and other patient portals and from the national health information networks. Manual upload covers anything else. It all lands in one clean, standardized record.

Is it HIPAA compliant?

TortFlow is built on a HIPAA-compliant architecture: patient-level access control, PHI access logging, a single records gateway, per-firm isolation, and encryption in transit and at rest.

Can I bring my own document templates and criteria?

Yes. That's the point. Qualification runs against your criteria, and documents are filled into your own PFS and complaint templates, preserving your formatting. Marketplace specialists apply rules from documents you upload; nothing is hard-coded.

How does pricing work?

Pricing scales with the size of your docket. You're not buying seats. We size a plan to your litigation volume and start with a pilot matter before anything goes live. We'll walk through the specifics on the call.

How do I know they got it right?

You watch it work. Open any case and you'll see the steps it took, the confidence behind its recommendation, and a link from each finding to the exact place in the record it came from. A paralegal can verify in seconds, not hours.

See it live

Book your live
walkthrough.

We'll take a matter that looks like yours from intake to a filing-ready bundle, and show your team exactly where they stay in control. Thirty minutes, on your docket.

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